Vision: We are the IT support organization of knowledgeable professionals who strive to build rapport, establish trust, and collaborate with our users to proactively deliver sustainable and innovative solutions.

Mission: We have the tools necessary to collaborate and build sustainable and secure solutions. We foster the confidence to provide a calm environment to implement solutions. We invest in our team through tools and education. We inform, educate and empower our users. We share expertise.

Values:

• We respect people and their time.
• We listen and question and listen.
• We value and respect everyone’s privacy.
• We act with integrity.
• We are transparent with our actions.
• We have people skills and believe in making people’s day better.
• As professionals we are helpful, courteous, friendly and kind.